Do Customer Information Programs Influence Energy Consumption? (completed)

How and under what conditions can customer information programs influence consumer behavior and lead to more sustainable energy consumption?

For more information, please see the project page (External website)

About the project

This project addresses the following question: How and under what conditions can customer information programs influence consumer behavior and lead to more sustainable energy consumption?

Important research questions include:

  • Which are the relevant factors for explaining energy use in the household sector?
  • What barriers hinder more sustainable energy use (energy reduction and a shift towards renewable sources)?
  • What are the effects of the power and emission disclosure scheme introduced through EU’s Electricity Directive on residential electricity consumption and choice of electricity product?
  • Can the design of customer information programs affect residential energy consumption?
  • How do attitudes, perceptions and willingness to reduce energy consumption differ between countries?
  • Which implications can be drawn for policies aimed at reducing energy use and promoting shifts towards renewable sources of energy?

Duration: The project began 1. January 2009 and will run for 3 years until 31. December 2011.

Objectives

To understand how and under what conditions customer information programs may influence consumer behavior in a way that leads to more sustainable energy consumption. Specific focus/case: Electricity consumption in Norway and France and the effects of EU's labeling regime for electricity.

Financing

The project is supported by the Norwegian Research Council’s Renergi program.

Cooperation

Published Aug. 30, 2011 10:18 AM - Last modified Aug. 13, 2013 1:19 PM